Privacy Policy

Section 1 – How We Use Your Information
When you place an order on our store, we collect the details you provide such as your name, address, and email as part of processing your purchase. While browsing, certain technical data like your IP address is also received automatically to help us understand your browser type and operating system. Email updates (if enabled): With your approval, we may send messages about our store, new arrivals, or general updates.

Section 2 – Permission
How is permission given?
When you share personal details to complete a transaction, confirm payment, arrange delivery, or process a return, you agree to us using that information for that specific purpose only. If we need your data for any other reason, such as promotional communication, we will either ask for your clear approval or give you the option to decline.

How can you withdraw permission? If you change your decision at any time, you may request that we stop using or storing your data by contacting us at support@panovers.com.

Section 3 – When Information May Be Shared
We may share your personal information if required by law or if our Terms of Service are not followed.

Section 4 – Shopify Platform
Our store operates on Shopify Inc., which provides the system that allows us to offer products and services online.

Your data is stored through Shopify’s databases and systems, protected within secured servers.

Payment: If you complete your purchase using a direct payment method, your card details are encrypted in line with PCI-DSS standards. Transaction data is kept only for the time needed to finalize the purchase, after which it is removed.

PCI-DSS standards are designed to ensure proper handling of card information. More details can be found in Shopify’s terms (https://www.shopify.com/legal/terms) and privacy page (https://www.shopify.com/legal/privacy).

Section 5 – Third-Party Services
External providers we work with will only collect and use your information as needed to perform their services.

Some third parties, such as payment processors, follow their own privacy rules. We recommend reviewing their policies to understand how your information is handled.

Please note that some providers may operate in different countries. If you proceed with a transaction involving such services, your data may be subject to the laws of those locations.

Once you leave our website or move to a third-party platform, this policy and our Terms of Service no longer apply.

Links
Links on our website may lead to external pages. We are not responsible for how those websites handle your data, and we suggest reviewing their policies.

Analytics: We may use tools like Google Analytics to understand visitor activity and page usage.

Section 6 – Data Protection
We take appropriate steps and follow recognized practices to protect your information from loss, misuse, unauthorized access, or alteration.

Card details are protected using SSL encryption and stored with AES-256 encryption. While no system can guarantee complete protection, we follow PCI-DSS standards along with commonly accepted safeguards.

Section 7 – Cookies
Our site uses cookies to operate and improve functionality, remember preferences, and analyze how visitors interact with our services. For details related to Shopify cookies, visit https://www.shopify.com/legal/cookies.

We may also allow selected third parties to use cookies for analytics or content adjustments across websites.

Managing Cookies
Most browsers accept cookies automatically, but you can change your settings to block or remove them. Doing so may affect how certain parts of the site function.

You can also manage cookie preferences through the banner shown when you first visit our site.

Section 8 – Policy Updates
We may revise this Privacy Policy at any time, so we recommend checking it regularly. Updates take effect once posted on this page.

If significant changes are made, they will be noted here so you stay informed about what data we collect, how it is used, and when it may be shared.

If our business is transferred or combined with another company, your information may be included in that transfer so operations can continue.

Contact

Customer Service Hours:
Monday to Friday: 9:00 AM to 5:00 PM EDT

Email: support@panovers.com
Phone: +19176953374

Store Name: Panovers

Business Address:
15455 W 72nd Pl, Arvada
CO 80007
United States

Warehouse Address:
K Novému dvoru 115/62
142 00 Prague
Czech Republic